My Daily Computer Solutions » UpperFilters http://www.dailycomputersolutions.com/blog All day computer problems with solutions and advice. Mon, 31 May 2010 16:36:30 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Unable to install DVD/CD Driver Windows http://www.dailycomputersolutions.com/blog/index.php/2008/11/03/unable-to-install-dvdcd-driver-windows/ http://www.dailycomputersolutions.com/blog/index.php/2008/11/03/unable-to-install-dvdcd-driver-windows/#comments Mon, 03 Nov 2008 13:54:21 +0000 Job Vermeulen (admin) http://www.dailycomputersolutions.com/blog/?p=119 If your having problems installing your DVD or CD drive check this instructions:

Check in “Device Manager” if your drive is shown with a “yellow !”. If not, this is no solution for you.

Solution for following errors:

Error message 1

The device is not working properly because Windows cannot load the drivers required for this device (Code 31).

Error message 2

A driver for this device was not required, and has been disabled (Code 32 or Code 31).

Error message 3

Your registry might be corrupted. (Code 19)
You receive an “error code 39″ error message.
A message that resembles the following appears in the notification area:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Step 1: Start Registry Editor

Start Registry Editor.

Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.

• If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
• If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to “Step 3: Delete the LowerFilters registry entry.”
6. On the Edit menu, click Delete.
7. Click Yes when you receive the following message:

Are you sure you want to delete this value?

The UpperFilters registry entry is removed.

Step 3: Delete the LowerFilters registry entry

1. In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the “Next Steps” section for information about how you can find more solutions or more help on the Microsoft Web site.
2. On the Edit menu, click Delete.
3. Click Yes when you receive the following message:

Are you sure you want to delete this value?

The LowerFilters registry entry is removed.
4. Exit Registry Editor.

Step 4: Restart your computer

Source:

http://support.microsoft.com/kb/314060

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