Archive for the ‘Exchange’ Category

Outlook web access (OWA) gives 404 error from Exchange

Friday, October 31st, 2008

OWA (Outlook web access) is mostly working very well, and when its not the Exchange server itself is down.

Until a few days ago. I received an email from a college who was unable to access the webmail from home.

I had the same problem after checking, so I thought the Exchange server or internet connection was down.

Strange enough there where still email coming in, and I was able to send mail to my private account. (No internet or Exchange failure!).

Internet explorer gave me a normal 404 error, Firefox said “Data transfer interrupted” witch was different then a 404 but i never saw the error before.

The steps I did to fix:

Reset (recreate) all website files for the OWA.

See: http://support.microsoft.com/kb/883380

And also I recreated the SSL certificate. For some reason I was not able to view it any more.

See: http://www.petri.co.il/configure_ssl_on_owa.htm for creating a (new) SSL certificate and use it for OWA.

After I did both steps, it was working again in Firefox but not in Internet explorer!

IE freezes at “Loading”.

Microsoft knows this problem:

http://support.microsoft.com/kb/280823

Extra link:

Force a SSL connection:

See: http://support.microsoft.com/kb/839357/en

Now it was working like a charm again! :-)