OWA (Outlook web access) is mostly working very well, and when its not the Exchange server itself is down.
Until a few days ago. I received an email from a college who was unable to access the webmail from home.
I had the same problem after checking, so I thought the Exchange server or internet connection was down.
Strange enough there where still email coming in, and I was able to send mail to my private account. (No internet or Exchange failure!).
Internet explorer gave me a normal 404 error, Firefox said “Data transfer interrupted” witch was different then a 404 but i never saw the error before.
The steps I did to fix:
Reset (recreate) all website files for the OWA.
See: http://support.microsoft.com/kb/883380
And also I recreated the SSL certificate. For some reason I was not able to view it any more.
See: http://www.petri.co.il/configure_ssl_on_owa.htm for creating a (new) SSL certificate and use it for OWA.
After I did both steps, it was working again in Firefox but not in Internet explorer!
IE freezes at “Loading”.
Microsoft knows this problem:
http://support.microsoft.com/kb/280823
Extra link:
Force a SSL connection:
See: http://support.microsoft.com/kb/839357/en
Now it was working like a charm again!