If your having problems installing your DVD or CD drive check this instructions:
Check in “Device Manager” if your drive is shown with a “yellow !”. If not, this is no solution for you.
Solution for following errors:
| Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3 Your registry might be corrupted. (Code 19)
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Step 1: Start Registry Editor
Start Registry Editor.
Step 2: Delete the UpperFilters registry entry
| 1. | In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. | ||||
| 2. | Expand SYSTEM, and then expand CurrentControlSet. | ||||
| 3. | Expand Control, and then expand Class. | ||||
| 4. | Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. | ||||
| 5. | In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
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| 6. | On the Edit menu, click Delete. | ||||
| 7. | Click Yes when you receive the following message: |
The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry
| 1. | In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only. If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the “Next Steps” section for information about how you can find more solutions or more help on the Microsoft Web site. |
| 2. | On the Edit menu, click Delete. |
| 3. | Click Yes when you receive the following message:
The LowerFilters registry entry is removed. |
| 4. | Exit Registry Editor. |
Step 4: Restart your computer
Source:
http://support.microsoft.com/kb/314060